N.B. Scroll down for info about courses with a 'live' element

When you choose to enrol by making your payment, you are also indicating you have read these conditions and accept the terms stated here.


We respectfully ask you not to share content from this website that you pay for, with others who have not paid for that content. 


If you wish to use our content, such as using a quote or a poem or reproducing a part of it, or playing it in public, we ask you to contact us first to check this out. Contact Sam on [email protected].. NB If permission is given to reproduce a poem, please pay very close attention to the formatting and reproduce that exactly (eg if it is left aligned, please do not 'centre' the poem.   


No refunds are provided for digital products which are available instantly. 


We cannot fulfil your order, including downloadable products, without processing your data, and so by placing an order you give us consent to process your data in accordance with our privacy policy.



Thank you for considering joining Juliet Grayson and William Ayot. Please read these terms and conditions carefully. When you choose to enrol by making your payment, you are also indicating you have read these conditions and accept the terms stated here.

1. Agreement

These terms and conditions form the agreement between Juliet Grayson (“us” “our” “we”) and our Clients (“you” “your”). This agreement starts when you enrol in J and W and only ends when terminated in line with these conditions. These terms and conditions may be updated from time to time, so we recommend that you re-visit this page to stay informed of any changes. 

2. Our commitment to you

Juliet Grayson and William Ayot offer interactive live online workshops that are recorded for future reference by the participants. Each online event may include preparatory material and other resources to explore the topic further. Additional 'bonus material' may also be made available.

3. Enrolment and start of the program

You can enrol at any point. When you enrol as a member, you also gain access to all the recordings of workshops that have already taken place during your enrolment year, and the bonus material provided during that year.

4. Your commitment to us

4.1 To gain maximum benefit from working with Juliet Grayson and William Ayot, live participation is recommended. Although you are of course free to choose to only watch the replays.

4.2 We record all workshops and by enrolling with us you are consenting to these recordings. The recordings will not be available to the public, they will only be made available to people who enrol in our current or future courses.

5. Your commitment to each other

5.1 You acknowledge that you are undertaking an adult learning process and that people can have individual approaches to learning and participation. You acknowledge that there may be times when you or other participants will have a difference of opinion or values and that you will deal with those differences with dignity and respect for yourself and others.

5.2 Participants may have the option to practice their coaching and facilitation skills with other participants. You agree to treat your partners with confidentiality, respect and professionalism.

5.3 We cannot be held responsible for any interactions between you and your fellow participants. Any breakdown in communication or engagement between you is to be dealt with respectfully and privately. We will not intervene in that relationship unless gross misconduct is reported.

6. Participation requirements

6.1 Participants agree to participate in events with Juliet Grayson and William Ayot in good faith and in a way so as to not bring disrepute or cause reputational or other damage to Juliet Grayson, William Ayot or any related organisations such as Sleeping Mountain Ltd or Inter-action Training Ltd. 

6.2 You agree that you will not upload or provide content on the Site which is:

 6.3 You also agree that you will not : 

7. Your financial commitment 

7.1 All prices are displayed in GB Pounds £ 

7.2 In order to enrol in a workshop , we require the amount of your enrolment option in full. 

8. Transferring and Withdrawing 

8.1 We conduct our services in accordance with, and you have the rights as provided by UK Law (“the law”). Under the law, we are not required to provide a refund for a change of mind.
Any request to change (eg defer to alternative dates) or cancel your place at a workshop, that is made at less than 21 days before the first day of the course will be charged in full. Any cancellation / amendments / requests to defer before 21 days, will be subject to a 12.5% handling charge.

9. Warranties and Indemnities

9.1 We make use of security software, however we cannot guarentee that the website will be uninterrupted or error free, or that its content or the server are free of viruses or other harmful components. We cannot guarantee against third party interference or that the website or its content will be compatible with third party software or hardware. We are not liable for any default due to an act of war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other events beyond our reasonable control.

9.2 You agree to indemnify, Juliet Grayson, William Ayot, Inter-action Training Ltd, Sleeping Mountain Ltd, and any partners, licensors, affiliates, contractors, officers, employees and agents for any claim arising directly or indirectly from your acts and omissions in using the service pursuant to the terms of this agreement.

10. Intellectual Property

Juliet Grayson and William Ayot retain the right to all intellectual property (whether registered or not) that is created by us and you agree not to disclose, sell or deal with our materials in any way other than in accordance with these terms and conditions.

11. Termination

This agreement stays valid as long as you have access to our courses. We reserve the right to terminate this agreement if a breach of the terms occurs. We also reserve the right to terminate this agreement in the unfortunate event that we become unable to provide the services requested, in which case the appropriate proportion of monies paid for services not provided in the year of enrolment will be refunded.

If your participation is terminated you will no longer have access to the site. The restrictions imposed on you with respect to the material provided to you, payment obligations, and the disclaimers and limitations of liabilities contained in these terms and conditions will survive termination.

12. Governing Law

This agreement is governed by UK laws.

13. Queries and Concerns

If you have any concerns relating to Juliet Grayson or William Ayot you are welcome to contact [email protected] detailing your concerns and suggestions for how to resolve the matter. You will receive prompt support and attention. We are a supportive and caring business who will liaise with you in a professional manner and we ask you do the same for us too.


Last updated 31.12.20